Tag: Compassion

Awareness

The sauna was large, open, and hot.  Its name was appropriate, Helsinki.  Centered on one wall was the heater and ...

Check Point

My work life is dominated by cross-cultural conversations.  Frequently, the person I am talking with speaks multiple languages with English ...

Injection

The discussion about our capabilities was intense.  All sides were represented.  Sales and client managers represented the different customer segments.  ...

Outcome

The gray morning is beginning to show signs of life.  I can hear the sounds of people stirring around me, ...

Care

The broader leadership was talking about ways to say “thank-you” to the staff and their hard work.  As simple as ...

Candid

If I were to try to characterize the past twenty-four hours, it would be one of two extremes.  On one ...

Angst

People react to the same situations very differently.  As I hear how the service reps dealt with customers on the ...

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