Welcome Confusion by bill 2010-06-16 Every month I get a book full of charts. There are all kinds of charts – trends, comparisons, and raw ...
Welcome Viewpoint by bill 2010-04-09 I am, on occasion, opinionated. I have been told that I am often far more opinionated than I should be. ...
Welcome Reference by bill 2010-04-02 In my responsibilities as manager for one of the bank’s factories, I need to share our performance, opportunities for improvement, ...
Welcome Patience by bill 2010-02-17 As the videoconference began, I was pumped. There was no doubt that the extra morning latte (small) helped. However, I ...
Welcome Defenders by bill 2010-01-10 The discussion was intense. The facts thrown on the table were direct, sharp, and pointed. Even though there were others ...
Welcome Candor by bill 2010-01-02 An ongoing challenge managers in the workplace have is candid conversations. Given the power hierarchy, conversations tend to reinforce what ...
Invitation Timing by bill 2009-12-03 There is an art to timing. Knowing when, where, and how to say something is magical. When the timing is ...
Invitation Clarification by bill 2009-11-20 Working across languages is a work of art. There are few rules. There are principles and disciplines that help, but ...
Invitation Arms by bill 2009-09-18 The evening in New York was a memory keeper. We were filled with great food, music, and conversation. The music ...
Invitation Dialogue by bill 2009-07-09 I listened to an old friend talking about the discovery of meditation. I was reveling in his wonder and joy. ...