Tag: response

As the plane taxied to the take-off runway in Abu Dhabi, I found myself in a quiet reflection.  I was aware ...

I am getting ready for an important presentation.  The purpose is to give a group of key stakeholders the information ...

A blunt point was on the table.  I was having difficulty grasping the details, however the emotions were easy.  Another ...

I consider myself a student of “service”.  I love being the beneficiary of good service.  I enjoy giving others feedback ...

One could feel the tension, even on the conference call.  We had already missed several deadlines.  The final ones of ...

Cascading events have a relationship.  In our case, the sequence of how we handled a particular type of transaction that ...

The scene has repeated itself so often that I wonder why I continue to find myself surprised.  Regardless of how ...

My fingers were slamming the keys before my mind had finished the sentence.  My emotions were screaming outrageous, incredible, and ...