Welcome Service by bill 2010-08-06 I consider myself a student of “service”. I love being the beneficiary of good service. I enjoy giving others feedback ...
Welcome Judgment by bill 2010-06-15 One could feel the tension, even on the conference call. We had already missed several deadlines. The final ones of ...
Welcome Sequences by bill 2010-06-14 Cascading events have a relationship. In our case, the sequence of how we handled a particular type of transaction that ...
Welcome Surprises by bill 2010-06-11 The scene has repeated itself so often that I wonder why I continue to find myself surprised. Regardless of how ...
Welcome Reaction by bill 2010-06-08 My fingers were slamming the keys before my mind had finished the sentence. My emotions were screaming outrageous, incredible, and ...
Welcome Guise by bill 2010-05-29 The offers to help came in from the team that were, in my opinion, the source of the problem. My ...
Welcome Sardonic by bill 2010-04-28 Life often comes with unexpected surprises. While many are exciting, an equal number are anything but! It is easy to ...
Welcome Reaction by bill 2010-04-13 The food arrived for lunch right on time. The setting was bright, colorful, and appetizing. There were options for all ...
Welcome Requests by bill 2010-03-29 I have a stack of requests on my desk. They range from the benign to critical, simple to pointless (at ...
Welcome Timing by bill 2010-03-18 Life is accelerating. Normally, I look for change. I find it is a key if anything is going to improve. ...