Welcome Candid by bill 2010-04-27 If I were to try to characterize the past twenty-four hours, it would be one of two extremes. On one ...
Welcome Angst by bill 2010-04-06 People react to the same situations very differently. As I hear how the service reps dealt with customers on the ...
Welcome Context by bill 2010-03-19 I woke up this morning to an email asking a question that has repeatedly been answered. If I take a ...
Welcome Standing by bill 2010-03-15 “Where do you stand?” The question caught me by surprise. I am quite clear on my views. Usually my views ...
Welcome Analysis by bill 2010-02-26 Bit of information and data flood my life. Emails, corporate and personal, are constantly chirping on the blackberry and iPhone. ...
Welcome Awareness by bill 2010-01-31 I wake to a day where I know I need to write. I have three presentations, one position paper, and ...
Welcome Awareness by bill 2010-01-18 A catastrophe is unfolding on the other wide of the world. I watch, helpless to do anything with my hands. ...
Invitation Knowing by bill 2009-11-28 Years ago, on an October evening in a hot springs on the top of a mountain in Otaru Japan, I ...
Invitation Clarification by bill 2009-11-20 Working across languages is a work of art. There are few rules. There are principles and disciplines that help, but ...
Invitation Aim by bill 2009-11-09 The conversation went long into the evening; two friends relaxing in the warmth of a tropical evening. Their thoughts drifted ...