Tag: community

I meet another senior yesterday. For a refreshing change, our conversation was detailed and candid.  Towards the end of our ...

The discussion about our capabilities was intense.  All sides were represented.  Sales and client managers represented the different customer segments.  ...

The stories were distinct.  A wide range of individuals, managers, line staff, and support personnel independently told her/his chapter.  The ...

In a market survey briefing early in my career, an analyst observed; “Every organization sees itself worse than customers and ...

How things begin often shape our experience far more than we, at least I, want to admit.  I know that ...

I vividly remember the debate in Sao Paulo as if it was yesterday.  The room was filled to capacity, yet ...

In the past six months I have spent most of my time travelling.  This means that I am a long ...

The scene has repeated itself so often that I wonder why I continue to find myself surprised.  Regardless of how ...

In a week, a deadline will loom.  I have known about it for 3 days now.  There is little ambiguity ...

Over the past two weeks, I have been righteously angry.  My anger is not directed at anything I will personally ...