Tag: community

The discussion about our capabilities was intense.  All sides were represented.  Sales and client managers represented the different customer segments.  ...

The stories were distinct.  A wide range of individuals, managers, line staff, and support personnel independently told her/his chapter.  The ...

In a market survey briefing early in my career, an analyst observed; “Every organization sees itself worse than customers and ...

How things begin often shape our experience far more than we, at least I, want to admit.  I know that ...

I vividly remember the debate in Sao Paulo as if it was yesterday.  The room was filled to capacity, yet ...

In the past six months I have spent most of my time travelling.  This means that I am a long ...

The scene has repeated itself so often that I wonder why I continue to find myself surprised.  Regardless of how ...

In a week, a deadline will loom.  I have known about it for 3 days now.  There is little ambiguity ...

Over the past two weeks, I have been righteously angry.  My anger is not directed at anything I will personally ...

I have a personal management mantra I hold close to my heart.  I share the mantra with anyone willing to ...