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To say something in one word is far more difficult than saying something with more.  The longer the sentence, the...

A blunt point was on the table.  I was having difficulty grasping the details, however the emotions were easy.  Another...

The meeting had an agenda.  In hindsight, we spent very little time on the agenda itself.  The conversation instead turned...

In exploring a new city, there is a recurring question.  How long did the first settlers take to feel that...

The day at the animal sanctuary was fantastic.  We had our fill of koalas, kangaroos, and lots of others animals,...

Everywhere I look I see signs of past organizations.  It is as if we are in a time loop, forever...

The bad guys seem to be winning, at least if you measure it by the service levels in the restaurants...

I consider myself a student of “service”.  I love being the beneficiary of good service.  I enjoy giving others feedback...

It is time to pack for a 3-week trip.  I wonder how much is enough.  There are formal work meetings,...

The sauna was large, open, and hot.  Its name was appropriate, Helsinki.  Centered on one wall was the heater and...